Support

We understand that your business and production processes depend on the reliability of our systems. It is therefore important to us that you can rely on us 100% and throughout the entire lifecycle - from delivery through complete installation to continuous maintenance.

General questions

For general questions or software presentations, please contact your nearest Toolbase Competence Center or your nearest distributor.
 

Submission of enhancement suggestions or errors

To submit an extension proposal, a software problem or a system error, please contact our support center:

TeamViewer

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GoToMeeting

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Our technicians help you quickly and efficiently with all questions via Web-meeting. Click on the Teamviewer logo to start the remote access. After Teamviewer launches, use the meeting ID provided by our representative to connect. For this, call +49 2043 37895 400 (business hours from Mon-Thu 08:00 to 17:00 and Fri from 08:00 - 14:30).